Terms of Service

1. Applicability

These terms apply to all offers, bookings, agreements, and deliveries made by ArnariFotografie. By placing a booking or using our services, you confirm that you agree to these terms.

ArnariFotografie reserves the right to amend these terms at any time. The most current version is always available on this page.

2. Offer & booking

A workshop booking is confirmed upon receipt of a written confirmation email from ArnariFotografie. We reserve the right to decline a booking without providing reasons.

• All prices include VAT unless stated otherwise
• Prices may be changed without prior notice
• A published offer is only binding after written confirmation
• Workshops are conducted in Dutch unless otherwise agreed

3. Payment

Payment must be made within the payment term stated on the invoice — by default within 14 days of the invoice date.

• Payment is made by bank transfer or another method specified by ArnariFotografie
• Late payment places the participant in default by operation of law
• ArnariFotografie reserves the right to refuse admission if payment has not been received
• Any collection costs are borne by the participant

4. Cancellation & refunds

The following cancellation policy applies:

• More than 14 days in advance: full refund
• 7 to 14 days in advance: 50% refund
• Less than 7 days in advance: no refund
• No-show: no refund

Cancellations must be submitted in writing to info@arnarifotografie.nl. ArnariFotografie reserves the right to cancel a workshop due to insufficient participants or force majeure, in which case a full refund will be issued.

5. Workshop delivery

ArnariFotografie makes every effort to deliver workshops with the highest level of skill and care. We reserve the right to adjust the content, order or duration of a workshop if circumstances require it.

• Participants must arrive on time. Admission may be refused if more than 15 minutes late
• Required materials are listed per workshop and are the participant's responsibility
• ArnariFotografie is not liable for damage to or loss of equipment brought by participants
• Location changes will be communicated by email in a timely manner

6. Intellectual property

All workshop materials, presentations, handouts and other content developed by ArnariFotografie are protected by copyright and remain the property of ArnariFotografie.

• Reproducing, distributing or commercially exploiting workshop materials without written permission is not permitted
• Photos taken during workshops remain the property of the participant but may not be used commercially without proper attribution
• ArnariFotografie may use photos taken during workshops for promotional purposes, unless the participant objects

7. Liability

ArnariFotografie is not liable for:

• Damage to or loss of personal belongings during workshops
• Injury resulting from failure to follow safety instructions
• Indirect or consequential damages
• Damages caused by force majeure, including illness, extreme weather or emergencies

In all cases, ArnariFotografie's liability is limited to the amount paid by the participant for the service in question.

8. Code of conduct

Participants are expected to treat the instructor and fellow participants with respect. ArnariFotografie reserves the right to remove a participant for inappropriate behaviour without issuing a refund.

• Smoking, alcohol and drugs are not permitted during workshops
• Participants are responsible for their own equipment and personal safety
• Instructions from the instructor must be followed at all times

9. Webshop & prints

The following terms apply to purchases made through the ArnariFotografie webshop:

• All prints are produced to order and are therefore non-returnable, unless there is a production defect
• Delivery times are indicative and not guaranteed
• Any damage in transit must be reported within 48 hours of receipt
• Shipping costs are at the buyer's expense unless otherwise stated
• Limited edition prints are accompanied by a certificate of authenticity and signature

10. Complaints

Complaints regarding a workshop or delivered products must be submitted in writing as soon as possible, and no later than 14 days after the service or delivery, via info@arnarifotografie.nl.

ArnariFotografie aims to resolve complaints within 10 working days. If a complaint cannot be resolved satisfactorily, you may contact the competent court or a recognised dispute resolution body.

11. Governing law

Dutch law exclusively governs all agreements between ArnariFotografie and the participant. Disputes will preferably be resolved through mutual consultation. If this is not possible, they will be submitted to the competent court in the district where ArnariFotografie is established.